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LiveChat
Customer SupportLive Chat Software
Overview
LiveChat® is a customer support software that helps businesses increase online sales, improve customer satisfaction, and automate customer service through live chat and multi-channel communication.
Who It's For
B2B SaaS companies and e-commerce businesses seeking customer engagement tools
Key Features
Real-time customer supportMulti-channel communicationAutomation with AI
Social Proof
“Trusted by over 35,000 companies including Tesla, Adobe, PayPal, Shopify”
Pricing
Free Trial
How LiveChat Compares
LiveChat uses a free trial pricing model. Among 603 Customer Support tools, 18% use the same pricing structure. Its feature set centers on real-time customer support, multi-channel communication, automation with ai, built for B2B SaaS companies and e-commerce businesses seeking customer engagement tools. It sits in the top 29% of 603 tools by information completeness. LiveChat® is a customer support software that helps businesses increase online sales, improve customer satisfaction, and automate customer service through live chat and multi-channel communication.
Compare with Similar Tools
Customer Support spans 603 tools across 443 specializations on SaaS Choice. LiveChat sits within the Live Chat Software segment, which contains 5 tools.
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Similar Live Chat Software Tools
Other customer support tools you might want to compare.
JivoChat
Freemium5.0
JivoChat is an all-in-one live chat and customer service platform that integrates multiple communication channels, including social media, messengers, email, and phone calls, to deliver real-time omnichannel support.
Omnichannel communicationAI-powered chat automationIntegration with social media and messengers
PHPLLA Live Helper
Paid5.0
PHP Live Helper is a web-based live chat support software designed to enhance customer service and boost online sales through instant onsite communication.
Web-based administrationProactive chat requestsTraffic monitoring
Orka
Freemium5.0
Orka offers a live chat solution tailored for solopreneurs and small teams under 10 persons, integrating human support and AI-powered chat (ChatGPT) to handle customer interactions efficiently, anytime and from anywhere.
AI powered by ChatGPTMulti-project managementPre-built integrations with website platforms
My Live Chat
Freemium5.0
A free live chat software for websites that offers over 100 customizable themes, enabling businesses to engage with visitors via web, mobile, and desktop platforms.
100+ free chat themesSupport for web and mobileReal-time visitor monitoring
CDS
Quote-Based5.0
A suite of technology solutions including automated communication, customer support tools, and custom software to enhance customer engagement and operational efficiency.
Automated appointment schedulingMulti-channel customer supportCustom software development
Garmingo
Undisclosed5.0
Garmingo offers a suite of tools including monitoring, incident management, and unified helpdesk support to improve operational efficiency for modern teams.
All-in-one monitoringIncident managementUnified helpdesk
Frequently Asked Questions
What does LiveChat do?+
LiveChat® is a customer support software that helps businesses increase online sales, improve customer satisfaction, and automate customer service through live chat and multi-channel communication.
How much does LiveChat cost?+
LiveChat uses a free trial model. Visit their website for detailed pricing information and available plans.
What are alternatives to LiveChat?+
Popular alternatives to LiveChat in the Live Chat Software space include JivoChat, PHPLLA Live Helper, Orka, My Live Chat. Each tool takes a different approach, so the best choice depends on your specific requirements and budget.